• If you read this blog, you should be committed. Seriously.
  • Calendar

    March 2008
    S M T W T F S
    « Feb   Apr »
  • Recent Comments

    Jorge on MM10 – 24 Hour Movie Marathon…
    Jorge on Got Me On My Knees
    Jorge on Got Me On My Knees
    Rebecca Larocque on Got Me On My Knees
    Beth on Got Me On My Knees
  • Categories

  • Archives

  • #MMFive 24 Hour Movie Marathon A Night at the Opera Audition Awesome Banlieue 13 Batoru Rowaiaru Battle Royale Birthdays Bloopers Butch Cassidy and the Sundance Kid Camping Canada Cat Children Conversations Dave Death Race 2000 Delirious Dirty Harry District 13 Dolemite Eddie Murphy English FAIL Forbidden Planet Friends Friendship Fun Fundraising Funny Gaming Glengarry Glen Ross Government Hai-Kuul Haiku Halloween Home Improvement Humour I ♥ Huckabees Kids Kung Fu Hustle Lars and the Real Girl Lifeboat Logan Memorial Moon Movember Movie Marathon Movies Music Near Dark New Year Oldboy On the Waterfront Outpost Parents Photography Prostate Cancer public transit Rant Road House Shaun Hatton Spam Stories Stupid The Big Lebowski The Descent The Iron Giant The Mist The Oh In Ohio The Way of the Gun Toronto Toronto Thumbs Tremors
  • Enter your email address to subscribe to this blog and receive notifications of new posts by email.

    Join 303 other followers

  • How Many?

    • 145,636 hits
  • Meta

  • MyFreeCopyright.com Registered & Protected
  • Advertisements

Oh, Sony…

Thanks a Bunch!

Lately, I have been the recipient of excellent customer service from various places. Whether it’s a deal on a video card, or a faulty DVD box set that was replaced for free, or even a replaced sippy cup for little J by a wonderful company, it’s been a great week.

I’m don’t usually rock the boat unless it is for a good reason.

A few weeks ago, I spilled pop all over my Sony Headphones (Shatton calls it The Fanta Menace), so I bought a replacement from Future Shop.

The sales person recommended these due to my query about headphones that are good for running. In theory, the pair that I bought would be great. However, the earbuds are somewhat large, so they tend to fall out even when I walking.

I emailed Sony’s customer support to find out what I could do about it (I wasn’t looking to replace them. I thought that perhaps there was a way to configure the harness to make it a bit more snug). They contacted me shortly after my request, informing me that the headphones (by default) ship with the medium size earbuds and if I wanted to replace them with small or large buds, I would have to pay.

Excuse me?

There is no option in the store to buy anything other than the standard size earbuds. The default size (medium) is pretty large (I have big ears, so I can only imagine how well these would fit smaller-eared people).

So thank you, Sony. Thank you for making a product that requires people to purchase an extra part for them to work properly.


7 Responses

  1. As you say in your Messenger name – Sony can suck your wang.

    WTF? Although I’m a simply-minded person, it strikes me as ridiculous that a company has created a product that requires subsequent purchases to ensure overall satisfaction with a product. Ridiculously genious, if they succeed at grabbing that extra cash, or ridiculously retarded if the product fails (which it probly will, as we are small-eared folk).

  2. Well, I like the idea of sucking your wang, too.

    Um…I mean SONY, of course. That’d show ’em 😀

  3. I’d imagine you could probably return the headphones to the store citing the fact that they don’t fit your ginormous ear holes.

  4. klely – EXACTLY

    Biscuit – You’ll have to get in line behind the Government, Peak Oil, the RIAA and Dave.

    Megashaun – I doubt the fact that they would take them back after I’ve used them. It’s no biggie. I’ll just let the anger fester.

  5. Dude, stop being such a baby. Ear-hole Resizing Surgery is totally covered by OHIP.

  6. Dude, they will take them back. I’ve returned earphones because they don’t fit before too… because I have the world’s tiniest ears… I have yet to find an ear bud that will fit. =(

  7. Thank God Dave wrote my comment before I had to.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: